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Montana State overcomes recruiting challenges and gains insights into hiring process, credits SSCA training
SelectSuite’s configurable design empowers higher education institutions to efficiently manage their unique processes and workflows. But maximizing the solution’s extensive capabilities requires deep product knowledge … which many of the most productive users gained through SelectSuite Certified Administrator (SSCA) training.
“That training was integral as far as teaching me how data flow through the system, how the fields are built and how we can modify and reuse that information in different areas,” said Ann Robinson, recruitment support and ATS helpdesk personnel associate at Montana State University (MSU) in Bozeman. “I’m virtually a one-stop shop for anything recruitment, or system-related. I could not do this role if I was not fully trained as a Certified Admin.”
Though most colleges and universities don’t have an employee dedicated to improving ATS use, nearly 100 higher education talent management professionals have completed SSCA training to take advantage of the significant benefits that come with deep SelectSuite knowledge. For example, MSU used Ann’s SSCA knowledge to overcome recruitment challenges.
“We’re in a market with a 2.7 percent unemployment rate, and we just don’t have a large applicant pool here,” said Sharon Stoneberger, recruitment services manager at MSU, who works closely with Ann. “We’re now using SelectSuite to actively recruit by looking up keywords in previous applications and informing those applicants when we have a similar open position.”
In addition to supplementing limited candidate pools by recruiting past applicants, MSU has also increased overall visibility into the application process, thanks to the knowledge gained through SSCA training.
“In the past, it was hard to track where an applicant or even the search committee was in the hiring process,” Sharon explained. “Now, we can pull that up and look at it every day.”
“Seeing that progression over the last two years has been great,” Ann said. “Watching redundant pieces drop away and having the process become truly automated … that’s been exciting for me.”