With growing concerns around COVID-19, and with reports of many students already being affected by college and university closures, we know this is a time of great uncertainty for all of us and our communities. The PeopleAdmin team is monitoring the situation closely and is keeping the health and safety of our customers and employees a top priority while working to ensure every student continues to get access to the education they deserve.
With this in mind, we wanted to proactively share with you the efforts that our team is taking and assure you we are fully committed to supporting you over the coming weeks. We are here to help and encourage you to reach out to our team with anything you need.
We have established an internal response team and have plans that ensure our software and services will continue to meet your business needs. Specifically, we are making sure that our customer care functions, including support, customer success, cloud operations, and professional services remain available without any disruption.
Understandably, many of our customers have increased focus on your own institution’s continuity plans at this time. To support your efforts, we’re providing resources and solutions that help in the fast-tracking of your digital readiness to ensure you can keep the learning going anytime, and anywhere.
Rescheduled Customer Event – PeopleConnect Conference
With growing concerns around COVID-19, and based on feedback from a number of participants, we’ve made the difficult decision to postpone the on-site component of our upcoming PeopleConnect Conference. While we deeply value any opportunity to connect with you and our broader community, the health and safety of our customers, employees, and partners is our top priority. To avoid any risk or concern, we felt this was the right decision at this time.
Because we have so many exciting updates to share, we invite you to join us for a complimentary digital event on March 31 where we will provide key company initiatives, including PeopleConnect’s vision, roadmap, and resources to deliver continued customer success. More details and updates will be posted to peopleadmin.com/peopleconnect.
We have also implemented temporary travel restrictions for our employees, limiting travel to critical customer activities. We have advised our teams to take precautionary measures in line with the recommendations of the Centers for Disease Control (CDC) and local health authority regulations.
If you have questions about our plans or steps we’re taking, please don’t hesitate to reach out. We’re here to help and will provide updates and further guidance as needed.